Corporate Returns

Verizon

Verizon Sourcing, LLC has expanded its CRS returns program, making it available to all customers! We expect Verizon to direct its customers to The UPS Store^® locations across our entire network to return cable and internet equipment.

Here are some reminders about the program:

• No packing materials are required for the return of Verizon cable and internet equipment.
• Place Verizon equipment in the appropriate sized box and do not fill the void.
• Cut the box down as necessary.

Please review the Verizon Returns program workflow by searching for ‘Verizon’ on the CAMS homepage. Also, review the Verizon training materials on the Hub.

ATT

If one of your AT&T customers comes back looking for their tracking number, please get their name, AT&T account number, and date of shipment (or close to it) and send an email to crs@upsstore.com. They should be able to help locate the package.